Imprint / Legal Notice
Last updated: 29 April 2026
Information pursuant to applicable Albanian commercial law and § 5 of the German Telemediengesetz (TMG) where this site is accessed from Germany or Austria.
1. Operator of this website
Done Outsourcing Sh.p.k.
[INSERT STREET AND NUMBER]
[INSERT POSTAL CODE] Tirana
Albania
2. Legal form and registration
- Legal form: Shoqëri me Përgjegjësi të Kufizuar (Sh.p.k.) — Limited Liability Company under Albanian law
- Registered with: Qendra Kombëtare e Biznesit (QKB) — Tirana
- NIPT (tax / registration ID): [INSERT NIPT]
- VAT identification: [INSERT VAT ID, IF VAT-REGISTERED]
3. Authorised representatives
Done Outsourcing Sh.p.k. is represented by [INSERT LEGAL REPRESENTATIVE NAME].
4. Contact
- Email: info@donegroup.al
- Phone: [INSERT PHONE]
- Web: donegroup.al
5. Responsible for editorial content
Responsible for the editorial content of this website pursuant to § 18 para. 2 of the German Interstate Media Treaty (MStV) and the equivalent provisions of Albanian law:
[INSERT LEGAL REPRESENTATIVE NAME]
c/o Done Outsourcing Sh.p.k.
[INSERT STREET AND NUMBER], Tirana, Albania
6. Supervisory authorities
As a provider of business-process outsourcing and electronic communications services, Done Outsourcing falls under the supervision of the following authorities, depending on the matter:
- Data protection: Commissioner for the Right to Information and Protection of Personal Data (IDP), Rruga 'Abdi Toptani', Nd.5, 1001 Tirana, Albania — www.idp.al
- Electronic communications: Authority of Electronic and Postal Communications (AKEP) — www.akep.al
7. Online dispute resolution (EU)
The European Commission provides a platform for online dispute resolution (ODR), available at ec.europa.eu/consumers/odr. Done Outsourcing serves business clients only and is neither obligated nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.
8. Liability for own content
We have prepared the content of this website with reasonable care. Nevertheless, we cannot guarantee that all content is accurate, complete, or current at all times. As a service provider, we are responsible for our own content on these pages in accordance with Article 16 et seq. of the Albanian Law on Electronic Commerce and, where applicable, §§ 7–10 of the German Telemediengesetz (TMG).
9. Liability for external links
This website contains links to external websites operated by third parties. We have no influence on the content of those sites and therefore assume no liability for their content. The provider or operator of the linked pages is solely responsible for their content. Linked pages were checked for possible legal violations at the time the link was set; no illegal content was identifiable. Permanent monitoring of the content of linked pages is not reasonable without concrete evidence of an infringement. Upon notification of a legal violation, we will remove the link immediately.
10. Copyright
The content and works on this website (including text, images, the Done Outsourcing logo, layout, source code, and the underlying architecture) are protected by copyright and related rights under Albanian and international law. Reproduction, processing, distribution, public communication, or any form of commercial exploitation outside the limits of copyright law requires the prior written consent of Done Outsourcing Sh.p.k. or the respective rights holder. Downloads and copies of this site are permitted for private, non-commercial use only.
11. Trademarks
"Done Outsourcing", the Done Outsourcing word mark, and related logos are trademarks or trading names of Done Outsourcing Sh.p.k. Other names of products, companies, or services mentioned on this site may be trademarks of their respective owners.
12. Disclaimer of professional advice
Information on this website is provided for general business information only and does not constitute legal, regulatory, or compliance advice. Decisions about the use of call-center, telemarketing, or SMS services in your jurisdiction should be made with reference to applicable local law.